This policy applies when artworks, photographs, prints or related items are shipped.
- Most shipments are within India via recognised courier partners; select international shipping may be arranged on request, with extra charges.
- Standard processing time is 5–7 working days after confirmation and payment; customised or framed works may take longer.
- Typical delivery: 5–10 working days within major Indian cities, longer for remote areas or international destinations.
Artworks are securely packed, and high‑value pieces may be insured where available.
Shipping fees depend on size, weight, destination and any special packing or insurance needs and will be communicated before final confirmation.
A tracking ID is usually shared after dispatch so you can follow the shipment.
For international deliveries, customs duties and local taxes at destination are generally payable by the recipient.
If a parcel appears tampered with or damaged, you should refuse delivery and inform both the courier and ChitroChoritro with photos or videos.